FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Returns
How do I return an item?
Due to our products being a digital product that you receive through a download link, we are unable to do any returns or provide any refunds. We would, however, be happy to help you with any issues you're having to make sure you're completely happy with your order. You can contact us at sonia@sonia-martinez.com
General
What are digital products?
Digital products are goods that are delivered electronically, such as ebooks, templates, courses, graphics, and more. They can be downloaded or accessed online.
How do I purchase and download digital products from your store?
To purchase a digital product, simply browse our store, select the items you want, and proceed to checkout. Once your payment is processed, you'll receive an email with instructions on how to download or access your digital products.
Can I customize or edit your digital products?
Many of our digital products are fully customizable or editable. However, this depends on the product type. Please check the product description.